FAQ

Nuvbook is an all-in-one booking and operations platform for service businesses. Manage appointments, clients, payments, your booking page, and team workflows from one workspace.

We offer email support for all users, with response times typically under 24 hours. Professional plans get priority email support, and Enterprise customers receive dedicated phone support and a personal account manager.

Yes. Our Starter plan is free forever and includes essential features like unlimited appointments, one calendar, payment processing, email reminders, and a mobile-responsive booking page. No credit card required.

During early access, all features are available for free. When we transition to paid plans, early access users will be grandfathered into founding member pricing.

We accept all major credit cards, debit cards, and PayPal for subscription payments. For client bookings, connect Stripe or PayPal to accept payments directly to your account.

Absolutely. Sign up in minutes with no credit card required and no contracts. Experience the full platform and upgrade whenever you are ready.

Yes. We offer a 30-day money-back guarantee on all paid plans. Contact support if you are not satisfied for any reason.

Create your business profile, services, and availability in Nuvbook. Your booking page goes live automatically and most users complete setup in under 10 minutes.

Yes. SMS reminders are available on Professional and Enterprise plans and can reduce no-shows by up to 60%.

Yes. Professional supports up to 6 calendars and Enterprise supports up to 36. Each team member can have their own availability and services.

Yes. Custom domain support is available on Professional and Enterprise plans for a fully branded booking experience.

Yes. Connect Stripe or PayPal to accept upfront payments, deposits, or pay-later options when clients book.

Yes. Customize colors, logo, service descriptions, intake forms, and more. Professional and Enterprise plans can remove Nuvbook branding.

Yes. Professional and Enterprise plans include HIPAA compliance with Business Associate Agreements available for healthcare providers.

We use SSL encryption, encrypted storage, regular security audits, and strict access controls. Nuvbook is GDPR compliant and SOC 2 certified.

If you cancel, you have 30 days to export your data before it is securely deleted. You can reactivate during that period.

Yes. Nuvbook syncs with Google Calendar, Outlook, and Apple Calendar with two-way sync to block time automatically.

Your booking page is fully mobile-responsive. Dedicated Nuvbook apps for iOS and Android are available for managing your business on the go.