Settings

A quick reference for managing your account, team, security, and business preferences.

The Settings section is where you manage everything behind the scenes from your account and subscription to your team, security, notifications, and domain. This guide walks you through each area so you always know where to go and what to do.

To access Settings, click Settings in the left-hand navigation menu of your Nuvbook dashboard.

11.1 Account

The Account section lets you manage your personal profile and take action on your Nuvbook account, including deactivation and permanent deletion.

Updating Your Account Details

You can update your name, email address, and contact information at any time from the Account section. Changes take effect immediately and are reflected across your dashboard and any client-facing communications sent on your behalf.

Deactivating Your Account

Deactivating your account temporarily suspends your Nuvbook access without deleting your data. To deactivate:

Go to Settings > Account.
Scroll to the Deactivate Account section.
Click Deactivate and confirm when prompted.

Your account and all business data will be preserved. You can reactivate at any time by logging back in.

💡 Tip: Deactivating your account does not cancel your subscription. Manage your subscription separately to avoid being charged.

Deleting Your Account

Permanently deleting your account removes all your data, businesses, clients, and settings from Nuvbook. This action cannot be undone.

Go to Settings > Account.
Scroll to the Delete Account section.
Click Delete Account and follow the confirmation steps.

⚠️ Warning: Account deletion is permanent. All data, including businesses, appointments, clients, and payment history will be erased and cannot be recovered. Export any data you need before proceeding.

11.2 Subscription

The Subscription section shows your current plan for each business and allows you to upgrade, downgrade, or manage billing.

Available Plans

Starter; ideal for solo operators just getting started.
Growth; built for growing businesses with a small team and higher booking volumes.
Pro; for established businesses that need advanced features and greater capacity.
Custom. Contact sales for more.

Upgrading or Changing Your Plan

Go to Settings > Subscription.
Review your current plan and the available options.
Click Switch or Change Plan next to the business you want to update.
Select your new plan and complete payment.

Your new plan takes effect immediately. Each business is managed and billed independently.

Billing & Invoices

All billing details, payment history, and downloadable invoices are available within the Subscription section. You can update your payment method or billing address here at any time.

💡 Tip: Subscriptions are attached to individual businesses, not your account. Upgrading one business does not affect others.

11.3 Security

The Security section helps you keep your Nuvbook account safe by managing your password and login preferences.

Changing Your Password

Go to Settings > Security.
Click Change Password.
Enter your current password, then your new password twice to confirm.
Click Save. Your password is updated immediately.

💡 Tip: Use a strong password with a mix of uppercase letters, numbers, and symbols. Avoid reusing passwords from other services.

11.4 Domain

The Domain section allows you to connect a custom domain to your Nuvbook booking website, so clients can find you at your own branded web address.

Connecting a Custom Domain

Go to Settings > Domain.
Enter your custom domain (e.g. bookings.yourbusiness.com).
Nuvbook will provide you with DNS records to add to your domain provider (e.g. GoDaddy, Namecheap, Cloudflare).
Log in to your domain provider and add the provided DNS records.
Return to Nuvbook and click Verify Domain.

Once verified, your booking page will be live at your custom domain. DNS changes can take up to 48 hours to fully propagate.

💡 Tip: If you're unsure how to update DNS records, your domain provider's support team can walk you through it.

Using the Default Nuvbook Domain

If you don't have a custom domain, your booking page is automatically available at a Nuvbook-generated URL that you can share with clients straight away. No setup needed.

11.5 Notifications

The Notifications section lets you control which alerts you and your clients receive, and how they're delivered.

Client Notifications

You can configure which automated messages are sent to clients:

Booking confirmations which are sent instantly when an appointment is booked.
Appointment reminders which are sent at your chosen intervals before the appointment.
Reschedule and cancellation notices which are sent whenever an appointment changes.
Follow-up messages which are sent after an appointment is completed.

For each notification, you can choose to send via email, SMS, or both.

Setting Reminder Timing

Go to Settings > Notifications.
Under Reminders, set how far in advance reminders are sent (e.g. 24 hours, 1 hour).
Save your changes.

Your Own Notifications

You can also manage the alerts you receive as a business owner:

New booking alerts where you get notified whenever a client books online.
Cancellation alerts where you're informed immediately when an appointment is cancelled.
Payment notifications where you receive alerts when a payment is made or fails.

💡 Tip: Keeping your own notifications on ensures you're always informed without needing to check the dashboard constantly.

11.6 Your Team Members

The Team Members section is where you invite, manage, and configure your staff within Nuvbook.

Inviting a Team Member

Go to Settings > Team Members.
Click Invite Team Member.
Enter their name, phone number and email address.
Assign their role.
Click Send Invite. They'll receive an email to join your business on Nuvbook.

Roles & Permissions

Admin: Full access to all settings, reports, and client data.
Standard: Can view and manage their own bookings and clients only.
No access: Unable to login and managed by the Admin.

💡 Tip: Only Admins can access Settings, view full analytics, or make changes to the business.

Editing or Removing a Team Member

To update a team member's details or remove them from your business:

Go to Settings > Team Members and find the team member.
Click Edit to update their name, role, or contact details.
To remove them, click Delete and confirm. Their access is revoked immediately.

⚠️ Warning: Removing a team member does not delete their past appointment records. Historical data is retained for your records.

11.7 Available Hours

The Available Hours section lets you set when your business and each individual team member is open for bookings.

Setting Business Hours

Go to Brand > Business Hours.
For each day of the week, toggle it on or off.
Set the start and end time for each active day.
Click Save. Your booking page will only show availability within these hours.

Setting Individual Staff Hours

Each team member can have their own availability that differs from the business hours:

Go to Settings > Team Members and select the team member.
Click on their Available Hours tab.
Set their individual working days and times.
Save. Clients booking with that staff member will only see their personal availability.

Adding Breaks & Buffer Time

Add breaks by blocking a time window within working hours.
Set a buffer time between appointments to avoid back-to-back bookings.
Buffer time can be set globally in Available Hours or per service in the Services section.

💡 Tip: Changes to available hours only affect future bookings. Existing appointments are not moved automatically.

11.8 Assigned Services

The Assigned Services section lets you control which services each team member is qualified to perform, so clients always get booked with the right person.

Assigning Services to a Team Member

Go to Settings > Team Members and select the team member.
Click on their Assigned Services tab.
Toggle on the services they are qualified to offer.
Save. Those services will now appear as bookable options with that staff member.

Removing a Service Assignment

Go to the team member's Assigned Services tab.
Toggle off any service you want to remove from their profile.
Save. Future bookings for that service will no longer show them as an option.

💡 Tip: Removing a service from a team member does not affect any existing appointments they have for that service.

Managing Services

To add, edit, or remove the services your business offers, go to Services. From there you can set the service name, duration, price, deposit requirements, and which staff members it's assigned to all in one place.

Next steps

Find answers to common questions in FAQs & Troubleshooting. You can also browse the standalone FAQ page.